Prize PolicyUpdated 13 hours ago

This policy applies to events on and after September 23, 2026. Contact us for assistance with prizes won at earlier events.

Monetary Prizes

Star City Games® uses Routable to issue prize payouts for events. Here’s how to claim your winnings.

First Time: Set Up Your Account

You’ll receive an email from [email protected] with the subject line, “Register to be paid by Star City Games”.

Your setup email will go to the address you provided during event registration. We suggest adding [email protected] to your Safe Senders list.

Use the secure link in the email to go to Routable setup. There, you’ll:

Confirm your identity, including full legal name and address
Complete your tax form, a W-9 for U.S. taxpayers and a W-8 for everyone else
Choose your payment method, a mailed check or a direct deposit through Plaid

If you choose direct deposit, only Plaid will see your banking information. Neither Star City Games nor Routable will have access to it.

Future Winnings

Routable will save your information for future payouts. You’ll receive an email each time you win a prize from @[email protected] with the subject line, “Payment of $XXX.XX initiated from Star City Games”. Use the secure link to choose your payment method.

Routable may ask you to update your tax information. You may need to update your banking information if that has changed since your last direct deposit payout.

Payout Timing

Prizes are issued ten (10) business days after an event ends. Check prizes will have an additional wait for the mailing process. Players who have not completed account setup with Routable by that time will have their prizes issued after setup is complete.

Payments initiated in Routable are valid for sixty (60) days. If you have not claimed your payment by that time, contact us to claim your prize.

Forfeiture

All prizes must be collected or requested in writing within one hundred twenty (120) days of the event. Prizes not collected or requested are forfeited.

Collecting a prize requires completing your account setup and claiming your prize through the email link. Starting account setup or receiving a prize email does not count.

Non-Monetary Prizes

All Prize Wall tickets must be redeemed on-site during the event weekend in which they were earned. Prize Wall tickets not redeemed by the end of the event weekend in which they were earned will be considered forfeit.

All non-monetary prizes (trophies, promotional cards, etc.) must be collected on-site during the event weekend in which they were earned. If they are not, any shipping costs for non-monetary prizes are the sole responsibility of the winner.

Prize Splits and Points

No prize splits are allowed in Star City Games® events, except as explicitly allowed by Wizards of the Coast or Flesh and Blood policy. A finals prize split negotiation that determines a winner requires one player to drop from the event prior to the finals.

Although monetary prizes may be split as desired in the finals, other prizes that are attached to specific finishes and the results of played matches will be conclusive. Any match played must be done so in good faith.

Magic Tournament Rules - Section 5.2
Flesh and Blood Rules and Policy – Section 5.2

Payouts for Events Prior to September 23, 2026

The following information applies only to events prior to September 23, 2026.

Monetary Prizes

Monetary prizes for players from the United States are sent as a check to the address on the player's submitted tax form around thirty (30) days after the event where the prize was earned.

Monetary prizes for players from outside the United States are sent as a PayPal payment to the email address on the player's submitted tax form around thirty (30) days after the event where the prize was earned.

Check Reissue

Please allow thirty (30) days from the event date to receive a prize check.

When a player does not receive a check for prizes earned at a Star City Games organized event:

If the player provided the correct mailing information, and the check not being received resulted from an error by Star City Games staff, the check will be reissued for the original amount. The reissued check will be sent as soon as the corrected address can be confirmed.
If the player provided correct mailing information, and there was no error made by Star City Games, the check will be reissued for the original amount sixty (60) days after the date on which the original check was issued. If the player would like to have the payment sent within the sixty (60) day waiting period, the player may elect to have the $30 fee charged by our bank to stop payment on the original check deducted from the reissued check. In this case, the reissued check will be sent as soon as the corrected address can be confirmed.
If the player provided incorrect mailing information that resulted in the check not being received, the $30 fee charged by our bank to stop payment on the original check will be deducted from the reissued check. The reissued check will be sent only after the corrected address can be confirmed.

All reissued checks will be sent via trackable method to ensure delivery.

Non-Monetary Prizes

Rules for non-monetary prizes remain the same before and after September 23, 2026.

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