Star City Games® prices are determined by a combination of supply, demand, item condition, and competitors’ pricing.
All prices are in United States dollars ($).
If the price of an item you preordered on the Star City Games website is a lower price than your initial order price by noon EST on that product’s advertised ship date, we will issue Store Credit equal to the difference to your Star City Games account. Preorder Price Guarantee credit is typically issued during the business week after ship date.
- Example 1: You preorder an item at $39.99 and our price is $34.99 at the time of shipment. You will receive $5 in Store Credit.
- Example 2: You preorder an item at $39.99 and our price is $59.99 at the time of shipment. You will receive the item at the initial $39.99!
If you do not have a Star City Games account, you may create an account and then contact us with your order number and account email address.
No refunds, partial or otherwise, will be issued for preordered items on or after the product's ship date. The exception would be in cases where preordered items are defective, damaged, or incorrect; see the Preorder Return Policy section for more information.
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