- Join Star City Games® Premium
- Update Your Payment Method
- Resolve Premium Benefits Issues
- Cancel Membership
Join Star City Games Premium
To become a Star City Games Premium member:
Your method of payment will be charged monthly on your renewal date until cancelled.
Update Your Payment Method
A Star City Games Premium membership may be purchased only with PayPal or a credit card (Visa, Mastercard, Discover, or American Express).
For credit cards, the name and billing address on your credit card account must match the name and billing address appearing on your Star City Games account.
To update your Star City Games Premium membership payment details:
When changing a payment method from a credit card to PayPal or vice versa, first cancel your Premium membership and then renew your Premium membership with the new payment method.
If your payment is not accepted, please confirm your name and billing address were entered correctly and match the name and billing address in your Star City Games account. Should you continue to experience problems, please contact us.
Resolve Premium Benefits Issues
If you cannot access the associated benefits of an active Star City Games Premium membership, complete the following troubleshooting steps:
1. Confirm that you are logged into the Star City Games account used to purchase your Premium membership.
2. Click on My Account, then Become a Premium Member to confirm your account status is active.
3. Enable cookies on your device.
4. Log out of your Star City Games account and log back in.
5. Clear your browser's cookies if this process does not work the first time.
If you continue to experience problems accessing your Star City Games Premium membership benefits, please contact us.