1. Help Center
  2. Premium Membership

Manage Your Premium Membership

Quick Links

Join Star City Games Premium

To become a Star City Games Premium member:

1. Log in to your existing Star City Games account OR create an account.
2. In My Account, click Account Details.
3. Click Become a Premium Member, select the + next to Premium, and then click Join Now.
4. Choose your payment method (PayPal or credit/debit card), and then click REGISTER.
5. Either log into PayPal or enter your credit/debit card and billing information, and then click REGISTER.

Your method of payment will be charged monthly on your renewal date until cancelled.

Update Your Payment Method

A Star City Games Premium membership may be purchased only with PayPal or a credit card (Visa, Mastercard, Discover, or American Express).

For credit cards, the name and billing address on your credit card account must match the name and billing address appearing on your Star City Games account.

To update your Star City Games Premium membership payment details:

1. Log in to your Star City Games account.
2. Click My Account and then click Become a Premium member.
3. Under Actions, click the Update Payment Method link.
4. Select Choose another way to pay to enter the new payment method's information.
5. Click Update Payment Method.

When changing a payment method from a credit card to PayPal or vice versa, first cancel your Premium membership and then renew your Premium membership with the new payment method.

If your payment is not accepted, please confirm your name and billing address were entered correctly and match the name and billing address in your Star City Games account. Should you continue to experience problems, please contact us.

Resolve Premium Benefits Issues

If you cannot access the associated benefits of an active Star City Games Premium membership, complete the following troubleshooting steps:

1. Confirm that you are logged into the Star City Games account used to purchase your Premium membership.

2. Click on My Account, then Become a Premium Member to confirm your account status is active.

3. Enable cookies on your device.

4. Log out of your Star City Games account and log back in.

5. Clear your browser's cookies if this process does not work the first time.


If you continue to experience problems accessing your Star City Games Premium membership benefits, please
contact us

Cancel Membership

To cancel your Star City Games Premium membership:

1. Log in to your Star City Games account.
2. In My Account, click Account Details.
3. Click View Premium Status and then click Cancel Membership.
4. Confirm that you no longer wish to receive Premium membership benefits by clicking OK. 
 

Would you like to provide feedback on this article?