Orders are shipped Monday through Friday, with the exception of federal holidays.
Tracking
When your order is shipped, you will receive a shipping confirmation email that contains a tracking number and link. You can also find the tracking link with the order under My Account.
Delivery in the U.S.
| CARRIER | OPTION | INSURED | BUSINESS DAYS | MAXIMUM ORDER VALUE |
 UPS¹ |
UPS Ground | Yes | 1-5 | None |
| Second Day Air | Yes | 2 | None | |
| Next Day Air | Yes | 1 | None | |
|
USPS |
Priority Mail | No | 2-3 | $750 |
| Ground Advantage | No | 4-7 | $200 |
¹ Complete physical mailing address required. UPS will not deliver to P.O. boxes. Saturday delivery requires an additional fee of $20.00 USD. If you are interested in this service, please contact us.
Star City Games® recommends that customers select an insured shipping option as a protection against any unexpected carrier transit problem that may arise. We cannot guarantee the delivery of orders shipped through uninsured methods.
Required Signatures
We require signatures for UPS and USPS domestic orders of at least $499.
USPS
To require a signature for a domestic USPS delivery, please leave a comment in the Order Comments section of your order. This service will add an additional $2.55 to your total. If your order’s subtotal is at least $499, this service will be included for no additional charge.
UPS
To require a signature for a domestic UPS delivery, please leave a comment in the Order Comments section of your order. This service will add an additional $5.25 to your total. If your order’s subtotal is at least $499, this service will be included for no additional charge.
UPS generally makes three consecutive delivery attempts before returning a package to its sender. If you are unavailable to sign for your package, you may use UPS MyChoice to make arrangements for your package’s delivery.
Delivery Outside the U.S.
| CARRIER | OPTION | INSURED | BUSINESS DAYS | MAXIMUM ORDER VALUE |
| UPS² |
Worldwide Express | Yes | 1-3 | None |
 USPS |
International Fully Tracked / Country Tracked³ | No | 7-30³ | $400 |
² Complete physical mailing address required. UPS will not deliver to P.O. boxes. Delivery time varies by region. Time in transit is guaranteed to the customer's customs office. We cannot guarantee subsequent customs processing or delivery times.
³ Rates, speed of delivery, and level of tracking are determined by the destination country. If your country supports Fully Tracked, it will be delivered by local postal authorities with continued tracking at each step. Otherwise, your checkout option will display as Country Tracked, which will still provide tracking for clearance into the country but may not provide additional tracking updates until the package is delivered.
Star City Games® recommends that customers select an insured shipping option as a protection against any unexpected carrier transit problem that may arise. We cannot guarantee the delivery of orders shipped through uninsured methods.