Shipping Services

Orders are shipped Monday through Friday, with the exception of federal holidays.

Tracking

When your order is shipped, you will receive a shipping confirmation email that contains a tracking number and link. You can also find the tracking link with the order under My Account

Delivery in the U.S.

CARRIER OPTION INSURED BUSINESS DAYS MAXIMUM ORDER VALUE

UPS¹
UPS Ground Yes 1-5 None
Second Day Air Yes 2 None
Next Day Air Yes 1 None

USPS

Priority Mail No 2-3 $750
First Class No 4-7 $200

¹ Complete physical mailing address required. UPS will not deliver to P.O. boxes. Saturday delivery requires an additional fee of $20.00 USD. If you are interested in this service, please contact us.

Star City Games® recommends that customers select an insured shipping option as a protection against any unexpected carrier transit problem that may arise. We cannot guarantee the delivery of orders shipped through uninsured methods.

Required Signatures

We require signatures for UPS and USPS domestic orders of at least $499.

USPS

To require a signature for a domestic USPS delivery, please leave a comment in the Order Comments section of your order. This service will add an additional $2.55 to your total. If your order’s subtotal is at least $499, this service will be included for no additional charge. 

UPS

To require a signature for a domestic UPS delivery, please leave a comment in the Order Comments section of your order. This service will add an additional $5.25 to your total. If your order’s subtotal is at least $499, this service will be included for no additional charge.

UPS generally makes three consecutive delivery attempts before returning a package to its sender. If you are unavailable to sign for your package, you may use UPS MyChoice to make arrangements for your package’s delivery.

Delivery Outside the U.S.

CARRIER OPTION INSURED BUSINESS DAYS MAXIMUM ORDER VALUE
UPS² Worldwide Express Yes 1-3 None
USPS International Priority Airmail No 7-30³ $400

² Complete physical mailing address required. UPS will not deliver to P.O. boxes. Delivery time varies by region. Time in transit is guaranteed to the customer's customs office. We cannot guarantee subsequent customs processing or delivery times.

³ If your region supports a faster time-in-transit, you will see that estimate at checkout.

Star City Games® recommends that customers select an insured shipping option as a protection against any unexpected carrier transit problem that may arise. We cannot guarantee the delivery of orders shipped through uninsured methods.