Customer Service
Monday - Friday, 10am-5pm ET

Monthly Payments

A Star City Games® Premium membership may be purchased only with a Visa, Mastercard, Discover, or American Express credit card. Please note that the name and billing address appearing on your Star City Games account must match the name and billing address on your credit card account.

To update your Star City Games Premium membership payment details

  1. Log in to your Star City Games account.
  2. Click My Account then click Account Details.
  3. Click View Premium Status.
  4. Select a stored credit card OR enter a new credit card and billing address.
  5. Click Save Changes.

If our system does not accept your payment, please confirm that you have entered your payment information correctly. If the name and billing address in your Star City Games account match the name and billing address of the credit card you are trying to pay with, and you continue to experience problems, please contact

We cannot accept PayPal or Star City Games gift cards and/or store credit for Premium memberships at this time.