To redeem a Star City Games® Gift Card, click Gift Cards under My Account and then enter the Gift Card ID in the appropriate field. Your Star City Games Store Credit balance will then be updated to reflect the amount of the Gift Card, and you will be able to apply all or part of your Gift Card balance at checkout.
Store credit redeemed to an account via Gift Card cannot be used for Star City Games Gift Cards, Star City Games Premium, or event entry fees.
We do not provide Star City Games Gift Card redemption codes via phone or email.
Learn more about paying with pre-paid Visa, MasterCard, Discover, or American Express gift cards.
Terms and Conditions
Your use of a Star City Games Gift Card, (a “Gift Card”) indicates your acceptance of these Terms and Conditions and these Terms and Conditions apply to all Gift Cards, except as otherwise specifically provided by law.
Gift Cards may only be redeemed toward the purchase of eligible products on www.starcitygames.com. The entire amount of the Gift Card is transferred to your Star City Games Store Credit balance via a webform in the "My Account" section of www.starcitygames.com. You must have an account with Star City Games prior to activating a Gift Card. If you do not have an account, you may register at www.starcitygames.com.
Gift Cards are not debit or credit cards and should be protected and treated like cash. Gift Cards cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account, except to the extent required by law. Unused balances in a Star City Games account may not be transferred. Service fees, including dormancy fees, do not apply to balances on Gift Cards and Gift Cards do not expire.
Risk of Loss
The risk of loss and title for Gift Cards pass to the purchaser upon our electronic transmission to the purchaser, recipient or delivery to the carrier, whichever is applicable. We are not responsible for, and will not replace, a Gift Card that is lost, stolen, destroyed or used without your permission.
Purchase amounts that exceed the value of the Gift Card will require an additional payment for the balance due at the time of purchase.
Star City Games reserves the right to close customer accounts and bill alternative forms of payment if it believes that a fraudulently obtained Gift Card is redeemed and/or used to make purchases with Star City Games.
Limitation of Liability
STAR CITY COMICS AND GAMES, INC. MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Unavailability of Website
From time to time the website www.starcitygames.com may be inoperative and, when this happens, information regarding your Gift Card balance may not be accessible and the use of your Gift Card may not be possible. You agree that Star City Games is not responsible for any interruption of service to its website.
Any dispute relating in any way to Star City Games Gift Cards shall be adjudicated in any state or federal court serving Roanoke County, Virginia and you consent to exclusive jurisdiction and venue in such courts.
Star City Games Gift Cards are issued by Star City Comics & Games, Inc., a Virginia corporation. When you purchase, receive or redeem a Star City Games Gift Card, you agree that the laws of the Commonwealth of Virginia, without regard to principles of conflict of laws, will govern the Gift Card and these Gift Card Terms and Conditions. Star City Comics & Games, Inc. reserves the right to change these Terms and Conditions without notice and from time to time in its discretion. All Terms and Conditions are applicable to the extent permitted by law. For questions, please contact Star City Games Customer Service at 540-767-GAME (4263).