Conversion Rates and Fees
All Star City Games® prices are in United States dollars ($). All charges are made in United States dollars.
While Star City Games is not responsible for third party conversion rates, you can get an approximate and unofficial conversion to your local currency by using a currency calculator, such as Visa's or MasterCard's.
For information on foreign transaction fees and others you may incur, contact your card issuer or bank. Star City Games is not responsible for any such fees.
Check and Money Order
Star City Games does not accept checks or money orders.
Star City Games accepts American Express, Discover, MasterCard, and Visa.
To pay with credit card, you must provide Star City Games with a correct billing address, which will be verified electronically. Any discrepancy will result in a declined card. We reserve the right to refuse to ship items to an address other than the billing address of the payment card.
You may store credit cards in Your Account to simplify checkout.
Payments are generally processed when your order is placed. If your payment is not processed automatically during the checkout process, the payment status on the Order Confirmation screen will show as Pending. This does not indicate a problem with the order, and a payment update will be provided via email within one business day.
If you receive an error message stating that your credit card is invalid, please confirm that you have correctly entered your credit card number and CVV number.
All credit card payments are subject to acceptance at the discretion of Star City Games and may require further verification. We reserve the right to deny a credit card payment for any reason.
Pay by Phone
To pay by credit card over the phone, contact us at your convenience during our business hours.
Monday-Friday, 10am-5pm ET
Pre-paid Gift Cards
To pay for an order with a pre-paid Visa, MasterCard, Discover, or American Express gift card, you must register your address with the issuing company before placing the order.
Please note that attempting to use a pre-paid gift card without having first registered your address with the issuing company will result in receiving a pending authorization hold from the issuing bank, and the funds on the card will not be released for up to eight (8) business days. Star City Games is unable to provide authorization for release of funds.
Star City Games reserves the right to ship only to the confirmed address attached to a pre-paid gift card and to refuse to ship items to any address other than the confirmed address attached to the pre-paid gift card.
To use a pre-paid gift card, the gift card’s value must be sufficient to either fully cover your order total by itself or in combination with some amount of Star City Games store credit. We cannot accept pre-paid gift card payments otherwise.
The shipping address selected for your Star City Games order must match your confirmed PayPal mailing address. Please note that PayPal requires that your PayPal account be linked to either your bank account or an active credit card.
If your PayPal payment has been completed successfully, you will be directed back to Star City Games where you will see an order confirmation page and receive an order confirmation via email.
If your PayPal payment has not been successfully processed, you will not be directed back to a Star City Games order confirmation page or receive an order confirmation via email. However, the attempted order may still appear in your Order History as Paypal Status Unknown. In this case, Customer Service will email you instructions for resolving your order as soon as possible.
Star City Games reserves the right to refuse PayPal as a method of payment for any reason.
Store Credit does not expire and can be used on the StarCityGames.com website (including shipping costs) and/or at any Star City Games Sales Booth. Store Credit may also be used on select StarCityGames.com sales.
Store credit cannot be used for event entry fees, Premium memberships, select sales, or Star City Games gift cards. Sealed product may not be preordered with store credit or purchased with store credit until the Monday after the product's release.
Exception: Store credit may be used to purchase individual booster packs and can be used during select sales on StarCityGames.com. Further, store credit redeemed via Star City Games Gift Cards may be used to purchase all Sealed Products.
For online purchases, you can view your current Store Credit balance here. This balance will also be displayed in the Payment Method section of the checkout process for eligible purchases.
When using Store Credit as a payment option, any available store credit will be shown as the first payment option at the billing page. To use your store credit for your current order, enter the amount, in the “Apply Credit” field, that you wish to apply and you must hit the [Apply] button. Once applied, the total balance of your order will be adjusted. If there is a remaining balance, you will need to add an additional payment before proceeding to the final step of the checkout process and submitting the order. You are able to review whether or not the store credit is applied at the last stage of checkout before submitting your order. If the Apply button is not clicked, any payment added will be charged in full.
Bank Wire Transfer
To pay for an order via bank wire transfer, your order must total a minimum of $200. After you have chosen Wire Transfer as your payment method and clicked Confirm Payment and Place Order. Your order will be reviewed by a Star City Games representative, and further instructions for completing your payment will be emailed to you. Please note that we must receive confirmation that the payment has been sent within two (2) business days, or the order will be subject to cancellation.