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In-Person Order Pickup

Event Pickup

As long as StarCityGames.com is going to be vending at an event, you may place a StarCityGames.com website order beforehand and save on shipping costs by picking it up in person at that event.

During the checkout process, select "FREE Event Pickup" as your Shipping Option. A drop-down will then appear showing all upcoming events where StarCityGames.com will be vending, along with their respective order deadlines. Once you select an event option from that menu, continue checking out as normal.

When you arrive at the event, simply present a valid photo ID at StarCityGames.com’s on-site vendor booth and a member of our team will retrieve your order for you. 

Game Center Pickup

The Star City Game Center (StarCityGames.com’s retail location) is located at 5728 Williamson Rd. NW in Roanoke, Virginia. 

To pick up a StarCityGames.com website order in person at the Star City Game Center and save on shipping costs, select "FREE Game Center Pickup Roanoke, VA" as your Shipping Option during the checkout process. You will see a pop-up notification with the following table, which shows your order's earliest day and time for pickup based on when you place it. 

Day Placed Earliest Availability If
Placed Before 12pm ET
Earliest Availability If
Placed After 12pm ET
Sun Wed Wed
Mon Wed Wed
Tue Wed Wed
Wed Wed Thu
Thu Thu Fri
Fri Fri Wed
Sat Wed Wed

After closing the pop-up notification, continue checking out as normal.

When you arrive at the Star City Game Center, present a staff member with a valid photo ID and they will retrieve your order for you.